Accessible AI chatbot

Not everyone reads, searches, or types the same way. With an accessible chatbot, you give visitors more freedom to find information in a way that works for them.

Type a question, speak it into the chatbot, adjust the text size, or have the answers read aloud. You’ll get an immediate answer based on your own information.

Some people prefer to read larger text, while others prefer to listen or ask a question out loud. That’s why users can adjust the text size themselves, type, record their own voice, and have answers read aloud.

You can also tweak contrast and simple language to match your preferences. That way, every visitor has more control over how they use the information.

A chatbot is only smart if it knows what it’s talking about. That’s why we link it to your own knowledge, from website pages and FAQs to documents and manuals.

Through Sterc.ONE, we bring that knowledge together and make it immediately available to the chatbot. This way, your visitor receives information tailored to your organization and can click directly to the corresponding page to read more.

Visitors don’t have to follow a set path through a chatbot. They ask their question exactly as it comes to mind, either by typing or speaking.

With voice input, the spoken text appears on the screen first, so the user can still check or edit it. The chatbot then searches your own knowledge base for the most relevant answer.

Ultimately, accessibility is about helping people find the right information on their own.

That’s why the chatbot works with a keyboard and screen reader, remains usable with screen magnification, and directs visitors straight to the right page. And if someone gets stuck? They can still contact a staff member.